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Customer Service

Office hours are from 7:30am to 4:00pm Monday thru Friday.
Phone: 360-876-2545
 
2 Options for Online Payments
 

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Pay Trace
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PayTrace Account Verification 
 
Forms, Letters, and Rebates
Questions and Answers


Service
How do I open and close an account?
How much notice is needed to set up new service?

Billing
How often do you bill?
Do I get two different bills?
What forms of payments do you accept?
Can I make payments on my account?
Can my water bill's due date be changed?
What is the adjustment that appears on my bill?
Is my water bill estimated or is my meter actually read?

Why is my bill so high?

Leaks
How do I check for water leaks?

Misc
Why is my water off?
How do I get Annexed into West Sound
Have You Seen FRAUD, WASTE, ABUSE, or EFFICIENCY in state or local government?





West Sound Utility District
2924 SE Lund Ave, Port Orchard, WA 98366
Telephone: 360-876-2545 Fax: 360-876-2587
   
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